Frequently asked questions

Shut off the main water valve, turn off the water heater if water is near it, and call a plumber. Move valuables away from the water if you can do so safely.

Tank heaters cost less up front; tankless units take up less space and heat on demand. The best choice depends on your household’s hot water use and your home’s gas or electric setup.

Signs include a higher water bill, the water meter moving when nothing is running, damp spots, mold or the sound of running water. We can track it down.

Yes. We handle gas line work, including fuel lines for standby generators.

Repeated leaks, low water pressure, discolored water or aging pipe materials are common reasons. We’ll inspect and explain the options.

Shut off the main water valve, turn off the water heater if water is near it, and call. Move valuables away from the water if it’s safe.

They can damage some pipes and don’t always fix the cause. If a drain keeps clogging, it’s worth having it checked.

Often near where the water line enters the home, or at the meter. We can help you locate it during a visit.

If you smell gas, leave the home and call your gas utility or 911 first. We handle gas line repairs afterward.

Yes, as long as it’s suitable for your plumbing. We’ll confirm before install.

Old supply lines are a common source of leaks. Replacing them during a fixture swap is inexpensive insurance.

Usually a short visit, but it depends on the flange and floor condition.

Yes. We can help you choose fixtures that suit your home.

Tank heaters cost less up front; tankless units save space and heat on demand. The best choice depends on hot water use and your gas or electric setup.

It varies with the unit, water quality and maintenance. Age is one factor we consider when deciding repair versus replace.

Periodic flushing can reduce sediment. Follow the manufacturer’s guidance.

Turn off the water supply to the heater and the power or gas, then call.

Turn off all water use and watch the meter. If it moves, water is going somewhere.

Sometimes access is needed. We try to narrow the location first to keep openings small.

It can cause damage over time. If you suspect one, call and we’ll help you decide next steps.

Coverage depends on your policy. Check with your insurer; we can document what we find.

It depends on the size of the home and access. We’ll give you a realistic schedule.

Water is off during parts of the work. We plan to minimize the downtime.

We’ll explain how access openings are handled; patching can be coordinated with Kelm Construction.

Not always. Sometimes a partial repipe or targeted repair is enough.

Yes. We work with Kelm Power Systems on generator installs.

Yes, under Clint Kelm’s RRC LP-Gas plumber exemption.

Many gas projects do. We’ll tell you what your project needs.

Some appliances can be converted with the manufacturer’s kit. We’ll check yours.